How should a business prepare for an ISO certification audit?
By following the “auditable” generic requirements of all ISO Standards which are found in clauses 4-10 in each specific ISO Standard.
The ISO Clauses 4 through 10, across various standards like ISO 9001 and ISO 27001, generally cover the following key areas: Context of the Organization, Leadership, Planning, Support, Operation, Performance Evaluation, and Improvement. These clauses outline the core requirements for establishing, implementing, maintaining, and continually improving a management system.
Here’s a more detailed breakdown:
Clause 4: Context of the Organization
This clause focuses on understanding the organization’s internal and external issues, the needs and expectations of interested parties, and defining the scope of the management system.
Clause 5: Leadership:
This clause emphasizes the role of top management in demonstrating leadership and commitment to the management system. It includes defining the quality policy, assigning responsibilities, and ensuring the system’s effectiveness.
Clause 6: Planning:
This clause addresses planning for the management system, including identifying risks and opportunities, setting objectives, and determining the resources needed for implementation.
Clause 7: Support:
This clause covers the resources, competence, awareness, communication, and documented information required for the management system’s effective operation.
Clause 8: Operation:
This clause focuses on the operational aspects of the management system, including planning and control of operations, requirements for products and services, design and development, control of external providers, and production and service provision.
Clause 9: Performance Evaluation:
This clause deals with monitoring, measurement, analysis, and evaluation of the management system’s performance. It includes internal audits and management reviews.
Clause 10: Improvement:
This clause focuses on continuous improvement of the management system, including addressing nonconformities, taking corrective actions, and implementing improvements