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ISO 20000 Certification - IT Service Management System (ITSMS)

ISO 20000 Certification Audit

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ISO 20000 Certification - IT Service Management System (ITSMS)

ISO 20000 Certification Audit

ISO 20000 Certification proves compliance with global IT service standards. It integrates ITIL®, COBIT®, Agile, Lean, DevOps, and aligns with ISO 9001, 27001, 31000, and 22301 for effective service management.


By obtaining ISO/IEC 20000-1 certification, you will enable your company to have reliable, effective, consistent and continually improved IT services.

Top 3 Management System standards that can be integrated with ISO/IEC 20000-1

  • ISO/IEC 27001
  • ISO/IEC 27701
  • ISO 9001

Some of the ISO/IEC 20000-1 certification benefits

  • Decrease in number of incidents and enhancement of incident management
  • Better comprehension of responsibilities and business targets
  • Improvement of response times with minimal disruptions to IT service
  • IT service delivery on time
  • Less IT related incidents and vulnerabilities

Some of the Industries that can benefit the most

  • IT service providers
  • Data management
  • Outsourcing
  • Banking

Certification process Step-by-Step

  • Stage 1
    • Review of the SMS
      • MSECB will conduct a review of the SMS to look for the main form of documentation
  • Stage 2
    • Audit is performed
      • An audit is performed by us to verify that your organization is in conformity with the requirements of the standard
  • Stage 3
    • Certification is granted
      • Upon verifying that your organization is in conformity with the requirements of the standard, a Management System Certification is granted

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