ISO 20000 Certification - IT Service Management System (ITSMS)
ISO 20000 Certification Audit
ISO 20000 Certification - IT Service Management System (ITSMS)
ISO 20000 Certification Audit
ISO 20000 Certification proves compliance with global IT service standards. It integrates ITIL®, COBIT®, Agile, Lean, DevOps, and aligns with ISO 9001, 27001, 31000, and 22301 for effective service management.
By obtaining ISO/IEC 20000-1 certification, you will enable your company to have reliable, effective, consistent and continually improved IT services.
Top 3 Management System standards that can be integrated with ISO/IEC 20000-1
Some of the ISO/IEC 20000-1 certification benefits
- Decrease in number of incidents and enhancement of incident management
- Better comprehension of responsibilities and business targets
- Improvement of response times with minimal disruptions to IT service
- IT service delivery on time
- Less IT related incidents and vulnerabilities
Some of the Industries that can benefit the most
- IT service providers
- Data management
- Outsourcing
- Banking
Certification process Step-by-Step
- Stage 1
- Review of the SMS
- MSECB will conduct a review of the SMS to look for the main form of documentation
- Review of the SMS
- Stage 2
- Audit is performed
- An audit is performed by us to verify that your organization is in conformity with the requirements of the standard
- Audit is performed
- Stage 3
- Certification is granted
- Upon verifying that your organization is in conformity with the requirements of the standard, a Management System Certification is granted
- Certification is granted
FAQ
What is an ISO 20000 certification audit?
An ISO 20000 certification audit evaluates whether your organization’s IT Service Management System (SMS) complies with ISO 20000 requirements and ensures effective service delivery and management.
Who should undergo an ISO 20000 certification audit?
Organizations providing IT services, including managed service providers and technology companies, should undergo an ISO 20000 certification audit to improve service quality and compliance.
How long does an ISO 20000 certification audit take?
The duration of an ISO 20000 certification audit depends on the size and complexity of IT services but typically includes Stage 1 and Stage 2 audits conducted over several days.
What is the cost of an ISO 20000 certification audit?
The cost of an ISO 20000 certification audit varies based on scope, service complexity, and organizational size. A tailored quote is recommended.
How do we start the ISO 20000 certification process?
To start ISO 20000 certification, implement an IT Service Management System, align processes with ISO 20000 requirements, conduct internal audits, and schedule a certification audit.
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